Why Large Companies Struggle With Business Model Innovation
Three reasons hypothesized in the Harvard Business Review:
Reluctance to experiment Even the most brilliant business model innovation idea is just that: an idea. It relies on a lot of assumptions and judgments, and in the absence of a crystal ball, the best tool we have is experiments. But established companies are surprisingly bad at experimenting.
A large retail chain on the brink of bankruptcy refused to follow our advice to experiment with a drastic revision of its labor management practices in a few stores because the CEO was concerned about appearing “indecisive” and “unsure” about the correctness of the decision. The company did eventually go bankrupt.
Sainsbury's pioneered self-service retail in the UK following a trial in one single outlet (in Croydon) in 1950. I guess fear of being called 'indecive' might have killed that initiative, but it seems Alan Sainsbury had more chutzpah than the CEO cited above...
Please feel free to leave a comment. And if you enjoyed reading this you may like other related posts listed below. To receive future posts don't forget to subscribe via email (just enter your email above), or by RSS, or why not follow me on twitter @mykitchensync.