"But why aren't you hysterical?" [Shared article]

Here's an article I came across which I thought was worth sharing with you:
I wonder if this has always been true: When things start to go awry, we get frustrated at leaders (or employees or co-workers) who seem to be calmly considering the options and doing their best work…

http://ift.tt/10omqzF

via Readability (This post was formatted automatically by IFTTT, so apologies if I haven't tidied it up yet. TK)